{"pk":18650,"title":"ChatGPT’s Role in Improving Education Among Patients Seeking Emergency Medical Treatment","subtitle":null,"abstract":"<p>Providing appropriate patient education during a medical encounter remains an important area for improvement across healthcare settings. Personalized resources can offer an impactful way to improve patient understanding and satisfaction during or after a healthcare visit. ChatGPT is a novel chatbot—computer program designed to simulate conversation with humans— that has the potential to assist with care-related questions, clarify discharge instructions, help triage medical problem urgency, and could potentially be used to improve patient-clinician communication. However, due to its training methodology, ChatGPT has inherent limitations, including technical restrictions, risk of misinformation, lack of input standardization, and privacy concerns. Medicolegal liability also remains an open question for physicians interacting with this technology. Nonetheless, careful utilization of ChatGPT in clinical medicine has the potential to supplement patient education in important ways.</p>","language":null,"license":{"name":"Creative Commons Attribution 4.0","short_name":"CC BY 4.0","text":"Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.\r\n\r\nNo additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.","url":"https://creativecommons.org/licenses/by/4.0"},"keywords":[{"word":"Emergency Medicine"},{"word":"ChatGPT"},{"word":"Large Language Model"},{"word":"patient education"}],"section":"Technology in Emergency Medicine","is_remote":true,"remote_url":"https://escholarship.org/uc/item/266254vk","frozenauthors":[{"first_name":"Faris","middle_name":"F.","last_name":"Halaseh","name_suffix":"","institution":"University of California, Irvine, School of Medicine, Irvine, California","department":""},{"first_name":"Justin","middle_name":"S.","last_name":"Yang","name_suffix":"","institution":"University of California, Irvine, School of Medicine, Irvine, California","department":"None"},{"first_name":"Clifford","middle_name":"N.","last_name":"Danza","name_suffix":"","institution":"University of California, Irvine, School of Medicine, Irvine, California","department":"None"},{"first_name":"Rami","middle_name":"","last_name":"Halaseh","name_suffix":"","institution":"Kaiser Permanente San Francisco, Department of Internal Medicine, San Francisco, California","department":"None"},{"first_name":"Lindsey","middle_name":"","last_name":"Spiegelman","name_suffix":"","institution":"University of California, Irvine, Department of Emergency Medicine, Irvine, California","department":"None"}],"date_submitted":"2023-12-22T01:28:46Z","date_accepted":"2024-06-17T20:46:14.033000Z","date_published":"2024-08-13T13:00:00Z","render_galley":{"label":"Final Article","type":"pdf","path":"https://journalpub.escholarship.org/westjem/article/18650/galley/24661/download/"},"galleys":[{"label":"Layout","type":"pdf","path":"https://journalpub.escholarship.org/westjem/article/18650/galley/24574/download/"},{"label":"Final Article","type":"pdf","path":"https://journalpub.escholarship.org/westjem/article/18650/galley/24661/download/"}]}