{"pk":30358,"title":"Knowledge Structures Involved in Comprehending Computer Documentation","subtitle":null,"abstract":"A model of computer-manual comprehension is proposed in which four processes operate simultaneously: task-mapping of the structure of regular procedures onto the structure of computer commands, constructing a mental model of the computer system, inducing the command language grammar, and learning the structure of computer procedures. Findings from a study of five novices' comprehension problems with UNIX documentation are analyzed in terms of these four processes. Two of the four processes -- task-mapping and procedure learning -- are described in this paper. The analysis focuses on the knowledge structures involved in comprehending a technical test.","language":"eng","license":{"name":"","short_name":"","text":null,"url":""},"keywords":[],"section":"Submitted Papers","is_remote":true,"remote_url":"https://escholarship.org/uc/item/2xt00418","frozenauthors":[{"first_name":"Darlene","middle_name":"","last_name":"Clement","name_suffix":"","institution":"University of California, Berkeley","department":""}],"date_submitted":null,"date_accepted":null,"date_published":"1984-01-01T18:00:00Z","render_galley":null,"galleys":[{"label":"PDF","type":"pdf","path":"https://journalpub.escholarship.org/cognitivesciencesociety/article/30358/galley/20210/download/"}]}