{"pk":31644,"title":"\"Deciding\" as Situated Practice: The Work of Public Safety/9-1-1 Call-Takers","subtitle":null,"abstract":"A detailed investigation of 9-1-1 operations, using participant observation and video recordings, when taken together with other naturalistic studies of practical human conduct, suggests that the prevailing cognitivist approach to decision making has a number of limitations. This observational and video data provides a framework for an ethnomethodological respecification of the phenomenon.","language":"eng","license":{"name":"","short_name":"","text":null,"url":""},"keywords":[],"section":"Symposia","is_remote":true,"remote_url":"https://escholarship.org/uc/item/3jq8p8px","frozenauthors":[{"first_name":"Jack","middle_name":"","last_name":"Whalen","name_suffix":"","institution":"University of Oregon","department":""}],"date_submitted":null,"date_accepted":null,"date_published":"1993-01-01T18:00:00Z","render_galley":null,"galleys":[{"label":"PDF","type":"pdf","path":"https://journalpub.escholarship.org/cognitivesciencesociety/article/31644/galley/22712/download/"}]}