{"pk":31712,"title":"Working Memory Failure in Phone-Based Interaction","subtitle":null,"abstract":"This paper investigates working memory failure in\nmenu driven Phone-Based Interaction (PBT). W e have\nused a computational model of Phone-Based Interaction\n(PBI USER ) to generate predictions about the impact of\nthree factors on W M failure: PBI features (i.e., m e n u\nstructure), individual differences (i.e., W M capacity) and\ntask characteristics (i.e., task format and number of\ntasks). Our computational model is based on the theory\nof W M proposed by Just and Carpenter (1992). This\ntheory stipulates that the storage and the processing of\ninformation generate demands for W M resources. Our\nempirical results provide strong evidence for the\nimportance of storage demands, and moderate evidence\nfor the importance of processing demands as predictors\nof W M failure in PBI. In addition, our results provide\nevidence for the importance of individual differences in\nW M capacity as a predictor of W M failure in PBI.\nFinally, our results indicate that, contrary to general\nguidelines for the design of PBI, deep menu hierarchies\n(no more than three options per menu ) do not reduce\nWM error ratesin PBI.","language":"eng","license":{"name":"","short_name":"","text":null,"url":""},"keywords":[],"section":"Submitted Presentations","is_remote":true,"remote_url":"https://escholarship.org/uc/item/3b9234c5","frozenauthors":[{"first_name":"Brian","middle_name":"R.","last_name":"Huguenard","name_suffix":"","institution":"Carnegie Mellon University","department":""},{"first_name":"F.","middle_name":"Javier","last_name":"Lerch","name_suffix":"","institution":"Carnegie Mellon University","department":""}],"date_submitted":null,"date_accepted":null,"date_published":"1993-01-01T18:00:00Z","render_galley":null,"galleys":[{"label":"PDF","type":"pdf","path":"https://journalpub.escholarship.org/cognitivesciencesociety/article/31712/galley/22780/download/"}]}