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{
    "pk": 10773,
    "title": "Case Management Reduces Length of Stay, Charges, and Testing in Emergency Department Frequent Users",
    "subtitle": null,
    "abstract": "Introduction:\n Case management is an effective, short-term means to reduce emergency department (ED) visits in frequent users of the ED. This study sought to determine the effectiveness of case management on frequent ED users, in terms of reducing ED and hospital length of stay (LOS), accrued costs, and utilization of diagnostic tests.\nMethods:\n The study consisted of a retrospective chart review of ED and inpatient visits in our hospital’s ED case management program, comparing patient visits made in the one year prior to enrollment in the program, to the visits made in the one year after enrollment in the program. We examined the LOS, use of diagnostic testing, and monetary charges incurred by these patients one year prior and one year after enrollment into case management. \nResults: \nThe study consisted of 158 patients in case management. Comparing the one year prior to enrollment to the one year after enrollment, ED visits decreased by 49%, inpatient admissions decreased by 39%, the use of computed tomography imaging decreased 41%, the use of ultrasound imaging decreased 52%, and the use of radiographs decreased 38%. LOS in the ED and for inpatient admissions decreased by 39%, reducing total LOS for these patients by 178 days. ED and hospital charges incurred by these patients decreased by 5.8 million dollars, a 41% reduction. All differences were statistically significant.\nConclusion: \nCase management for frequent users of the ED is an effective method to reduce patient visits, the use of diagnostic testing, length of stay, and cost within our institution.",
    "language": "en",
    "license": {
        "name": "Creative Commons Attribution 4.0",
        "short_name": "CC BY 4.0",
        "text": "Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.\r\n\r\nNo additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.",
        "url": "https://creativecommons.org/licenses/by/4.0"
    },
    "keywords": [
        {
            "word": "Emergency Department, Case Management, Cost, Utilization"
        }
    ],
    "section": "Emergency Department Administration",
    "is_remote": true,
    "remote_url": "https://escholarship.org/uc/item/4bd3w85r",
    "frozenauthors": [
        {
            "first_name": "Casey",
            "middle_name": "A.",
            "last_name": "Grover",
            "name_suffix": "",
            "institution": "Community Hospital of the Monterey Peninsula, Division of Emergency Medicine, Monterey, California",
            "department": "None"
        },
        {
            "first_name": "Jameel",
            "middle_name": "",
            "last_name": "Sughair",
            "name_suffix": "",
            "institution": "Community Hospital of the Monterey Peninsula, Division of Emergency Medicine, Monterey, California",
            "department": "None"
        },
        {
            "first_name": "Sydney",
            "middle_name": "",
            "last_name": "Stoopes",
            "name_suffix": "",
            "institution": "Community Hospital of the Monterey Peninsula, Division of Emergency Medicine, Monterey, California",
            "department": "None"
        },
        {
            "first_name": "Felipe",
            "middle_name": "",
            "last_name": "Guillen",
            "name_suffix": "",
            "institution": "Community Hospital of the Monterey Peninsula, Division of Emergency Medicine, Monterey, California",
            "department": "None"
        },
        {
            "first_name": "Leah",
            "middle_name": "",
            "last_name": "Tellez",
            "name_suffix": "",
            "institution": "Community Hospital of the Monterey Peninsula, Division of Emergency Medicine, Monterey, California",
            "department": "None"
        },
        {
            "first_name": "Tierra",
            "middle_name": "M.",
            "last_name": "Wilson",
            "name_suffix": "",
            "institution": "Community Hospital of the Monterey Peninsula, Division of Emergency Medicine, Monterey, California",
            "department": "None"
        },
        {
            "first_name": "Charles",
            "middle_name": "",
            "last_name": "Gaccione",
            "name_suffix": "",
            "institution": "Community Hospital of the Monterey Peninsula, Division of Emergency Medicine, Monterey, California",
            "department": "None"
        },
        {
            "first_name": "Reb",
            "middle_name": "J.H.",
            "last_name": "Close",
            "name_suffix": "",
            "institution": "Community Hospital of the Monterey Peninsula, Division of Emergency Medicine, Monterey, California",
            "department": "None"
        }
    ],
    "date_submitted": "2017-04-28T17:41:25Z",
    "date_accepted": "2017-04-28T17:41:25Z",
    "date_published": "2018-02-12T18:37:10Z",
    "render_galley": null,
    "galleys": [
        {
            "label": "",
            "type": "pdf",
            "path": "https://journalpub.escholarship.org/westjem/article/10773/galley/5870/download/"
        }
    ]
}