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{
    "pk": 14057,
    "title": "Streamlining Care in Crisis: Rapid Creation and Implementation of a Digital Support Tool for COVID-19",
    "subtitle": null,
    "abstract": "The unprecedented COVID-19 pandemic has resulted in rapidly evolving best practices for transmission reduction, diagnosis, and treatment. A regular influx of new information has upended traditionally static hospital protocols, adding additional stress and potential for error to an already overextended system. To help equip frontline emergency clinicians with up-to-date protocols throughout the evolving COVID-19 crisis, our team set out to create a dynamic digital tool that centralized and standardized resources from a broad range of platforms across our hospital. Using a design thinking approach, we rapidly built, tested, and deployed a solution using simple, out-of-the-box web technology that enables clinicians to access the specific information they seek within moments. This platform has been rapidly adopted throughout the emergency department, with up to 70% of clinicians using the digital tool on any given shift and 78.6% of users reporting that they “agree” or “strongly agree” that the platform has affected their management of COVID-19 patients. The tool has also proven easily adaptable, with multiple protocols being updated nearly 20 times over two months without issue. This paper describes our development process, challenges, and results to enable other institutions to replicate this process to ensure consistent, high-quality care for patients as the COVID-19 pandemic continues its unpredictable course.",
    "language": "en",
    "license": {
        "name": "Creative Commons Attribution 4.0",
        "short_name": "CC BY 4.0",
        "text": "Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.\r\n\r\nNo additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.",
        "url": "https://creativecommons.org/licenses/by/4.0"
    },
    "keywords": [
        {
            "word": "COVID-19, Medicine, Emergency Management, Information Technology"
        }
    ],
    "section": "Endemic Infections",
    "is_remote": true,
    "remote_url": "https://escholarship.org/uc/item/0vj3s17g",
    "frozenauthors": [
        {
            "first_name": "Nicholas",
            "middle_name": "",
            "last_name": "Stark",
            "name_suffix": "",
            "institution": "University of California San Francisco, Department of Emergency Medicine, San Francisco, California",
            "department": "None"
        },
        {
            "first_name": "Michaela",
            "middle_name": "",
            "last_name": "Kerrissey",
            "name_suffix": "",
            "institution": "Harvard School of Public Health, Department of Health Policy and Management, Boston, Massachusetts",
            "department": "None"
        },
        {
            "first_name": "Madeline",
            "middle_name": "",
            "last_name": "Grade",
            "name_suffix": "",
            "institution": "University of California San Francisco, Department of Emergency Medicine, San Francisco, California",
            "department": "None"
        },
        {
            "first_name": "Beth",
            "middle_name": "",
            "last_name": "Berrean",
            "name_suffix": "",
            "institution": "University of California San Francisco, School of Medicine Tech Division, San Francisco, California",
            "department": "None"
        },
        {
            "first_name": "Christopher",
            "middle_name": "",
            "last_name": "Peabody",
            "name_suffix": "",
            "institution": "University of California San Francisco, Department of Emergency Medicine, San Francisco, California",
            "department": "None"
        }
    ],
    "date_submitted": "2020-06-08T20:46:33+05:30",
    "date_accepted": "2020-06-08T20:46:33+05:30",
    "date_published": "2020-08-18T02:35:57+05:30",
    "render_galley": null,
    "galleys": [
        {
            "label": "",
            "type": "pdf",
            "path": "https://journalpub.escholarship.org/westjem/article/14057/galley/7291/download/"
        }
    ]
}