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{
    "pk": 26890,
    "title": "Maintaining Credibility When Communicating Uncertainty:\nThe Role of Communication Format",
    "subtitle": null,
    "abstract": "Research into risk communication has commonly highlighted\nthe disparity between the meaning intended by the\ncommunicator and what is understood by the recipient. Such\nmiscommunications will have implications for perceived trust\nand expertise of the communicator, but it is not known whether\nthis differs according to the communication format. We\nexamined the effect of using verbal, numerical and mixed\ncommunication formats on perceptions of credibility and\ncorrectness, as well as whether they influenced a decision to\nevacuate, both before and after an ‘erroneous’ prediction (i.e.\nan ‘unlikely’ event occurs, or a ‘likely’ event does not occur).\nWe observed no effect of communication format on any of the\nmeasures pre-outcome, but found the numerical format was\nperceived as less incorrect, as well as more credible than the\nother formats after an ‘erroneous’ prediction, but only when\nlow probability expressions were used. Our findings suggest\nnumbers should be used in consequential risk communications.",
    "language": "eng",
    "license": {
        "name": "",
        "short_name": "",
        "text": null,
        "url": ""
    },
    "keywords": [
        {
            "word": "verbal probability expressions; numerical\nprobabilities; risk communication; trust; expertise; credibility"
        }
    ],
    "section": "Talks: Papers",
    "is_remote": true,
    "remote_url": "https://escholarship.org/uc/item/2543228g",
    "frozenauthors": [
        {
            "first_name": "Sarah",
            "middle_name": "C.",
            "last_name": "Jenkins",
            "name_suffix": "",
            "institution": "University College London",
            "department": ""
        },
        {
            "first_name": "Adam",
            "middle_name": "J. L.",
            "last_name": "Harris",
            "name_suffix": "",
            "institution": "University College London",
            "department": ""
        },
        {
            "first_name": "R.",
            "middle_name": "M.",
            "last_name": "Lark",
            "name_suffix": "",
            "institution": "British Geological Survey",
            "department": ""
        }
    ],
    "date_submitted": null,
    "date_accepted": null,
    "date_published": "2017-01-01T18:00:00Z",
    "render_galley": null,
    "galleys": [
        {
            "label": "PDF",
            "type": "pdf",
            "path": "https://journalpub.escholarship.org/cognitivesciencesociety/article/26890/galley/16526/download/"
        }
    ]
}