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{ "pk": 49813, "title": "\"Can you tell I used ChatGPT?\" How Perceived AI-Mediation Affects Workplace Email Persuasiveness— A Bayesian Approach", "subtitle": null, "abstract": "Large Language Models like ChatGPT are becoming every-day writing partners in the workplace. This study asked: how does simply knowing an email was \"edited by ChatGPT\" affect its persuasiveness and the perceived cred-ibility of the sender? We collected data from 308 profes-sionals using experimental vignettes that simulated realis-tic workplace emails. Some emails were described as en-tirely human-written, while others were labeled as AI-edited, with variations in the sender's reliability (who is sending the message) and strength of the argument (how well the content is constructed). A Bayesian Model of Ar-gumentation provided normative predictions for how reli-ability and argument quality should influence persuasion. We found that when an email was labeled as \"edited by ChatGPT,\" receivers saw it as less persuasive overall. However, AI-mediation did not diminish the relative in-fluence of source reliability and argument quality. In other words, while the AI-edited label reduced overall persua-siveness, it didn't change how recipients inherently evalu-ated credibility. They still adjusted their beliefs primarily based on who sent the message and how strong the argu-ment was. To our knowledge, this is the first study to ap-ply a Bayesian framework to understanding how people process AI-mediated communication.", "language": "eng", "license": { "name": "", "short_name": "", "text": null, "url": "" }, "keywords": [ { "word": "Psychology; Case-based reasoning; Human-computer interaction; Bayesian modeling" } ], "section": "Papers with Poster Presentation", "is_remote": true, "remote_url": "https://escholarship.org/uc/item/9jr842z8", "frozenauthors": [ { "first_name": "Shaked", "middle_name": "", "last_name": "Karabelnicoff", "name_suffix": "", "institution": "London School of Economics", "department": "" }, { "first_name": "Jens", "middle_name": "Koed", "last_name": "Madsen", "name_suffix": "", "institution": "London School of Economics", "department": "" } ], "date_submitted": null, "date_accepted": null, "date_published": "2025-01-01T18:00:00Z", "render_galley": null, "galleys": [ { "label": "PDF", "type": "pdf", "path": "https://journalpub.escholarship.org/cognitivesciencesociety/article/49813/galley/37775/download/" } ] }