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{ "pk": 50084, "title": "Effects of AI Explanation Length on User Trust and Acceptance", "subtitle": null, "abstract": "This study investigated how the length of AI-generated text explanations in Japanese influences trust and acceptance in a route selection task, a subjective decision-making task. Experiment 1 demonstrated that AI explanations increased trust and acceptance compared with no explanation; however, there was no significant difference between the effects of 100- and 300-character explanations. Experiment 2 further explored the threshold of explanation length by including 50- and 1,000-character explanations. The results showed that 300- and 1,000-character explanations increased acceptance compared to 50-character explanations; however, no differences emerged among the 100-, 300-, and 1,000-character explanations. Additionally, trust ratings were unaffected by explanation length. These results suggest that AI explanations have a threshold; in this study, AI explanations exceeding 100 characters in Japanese (approximately 50 words in English) did not lead to further changes in users' decisions to accept or reject AI recommendations.", "language": "eng", "license": { "name": "", "short_name": "", "text": null, "url": "" }, "keywords": [ { "word": "Human-computer interaction; Computer-based experiment; Quantitative Behavior" } ], "section": "Abstracts with Poster Presentation (accepted as Abstracts)", "is_remote": true, "remote_url": "https://escholarship.org/uc/item/8jt332w6", "frozenauthors": [ { "first_name": "Akihiro", "middle_name": "", "last_name": "Maehigashi", "name_suffix": "", "institution": "Shizuoka University", "department": "" }, { "first_name": "Seiji", "middle_name": "", "last_name": "Yamada", "name_suffix": "", "institution": "National Institute of Informatics", "department": "" } ], "date_submitted": null, "date_accepted": null, "date_published": "2025-01-01T11:00:00-07:00", "render_galley": null, "galleys": [ { "label": "PDF", "type": "pdf", "path": "https://journalpub.escholarship.org/cognitivesciencesociety/article/50084/galley/38046/download/" } ] }