Article Instance

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{
    "pk": 30387,
    "title": "Steps Along the On-Line Assistance Spectrum",
    "subtitle": null,
    "abstract": "In this paper, we discuss the spectrum of on-line assistance ranging from passive, canned to active, user-customized. We discuss various of on-line assistance: interactive introductory tutorials, on-line help, and on-line manuals. We then describe two steps to make on-line assistance more intelligent: (1) inclusion and customization of examples in the information provided the user; and (2) integration of various aspects of on-line assistance like tutorials and help.",
    "language": "eng",
    "license": {
        "name": "",
        "short_name": "",
        "text": null,
        "url": ""
    },
    "keywords": [],
    "section": "Submitted Papers",
    "is_remote": true,
    "remote_url": "https://escholarship.org/uc/item/4qv6f3sh",
    "frozenauthors": [
        {
            "first_name": "Edwina",
            "middle_name": "L.",
            "last_name": "Rissland",
            "name_suffix": "",
            "institution": "University of Massachusetts",
            "department": ""
        }
    ],
    "date_submitted": null,
    "date_accepted": null,
    "date_published": "1984-01-01T18:00:00Z",
    "render_galley": null,
    "galleys": [
        {
            "label": "PDF",
            "type": "pdf",
            "path": "https://journalpub.escholarship.org/cognitivesciencesociety/article/30387/galley/20238/download/"
        }
    ]
}